Shipping Policy

Thank you for shopping with us! Here's everything you need to know about our shipping policy:

1. Shipping Methods:
We offer various shipping methods to accommodate your needs. You can select your preferred shipping method during checkout. Our available shipping methods include standard shipping and expedited shipping.

2. Processing Time:
Orders are typically processed and shipped within 1-4 business days after payment confirmation. However, during peak seasons or promotional periods, processing times may be slightly longer.

3. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs during the checkout process before completing your purchase.

4. Shipping Destinations:
We currently ship within United States. 

5. Estimated Delivery Time:
The estimated delivery time varies depending on your shipping method and destination. Standard shipping usually takes 3-5 business days, while expedited shipping takes approximately 1-3 business days. Please note that these are estimates, and actual delivery times may vary due to factors such as customs processing and weather conditions.

6. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment online.

7. International Shipping:
For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary from country to country, so please check with your local customs office for more information.

8. Order Tracking:
If you have any questions or concerns about the status of your order or tracking information, please feel free to contact our customer support team. We're here to help!

9. Shipping Holidays:
Please note that our shipping carriers may observe certain holidays, which could affect the processing and delivery of your order. We will do our best to notify you in advance of any anticipated delays due to holidays.

10. Shipping Damage or Loss:
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

11. Changes to Shipping Policy:
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date of the update.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us at: cutemoongifts@gmail.com We appreciate your business and look forward to serving you!